We want to start screening Candidates in one of our overseas offices. What should we do?
I need to get the Vero team to expedite an urgent Candidate. What should I do?
I’ve got an urgent screening and I want to keep a close eye on its progress. What can I do?
How will Vero notify me if a discrepancy is identified on one my Candidate’s screening reports?
- No discrepancy: anomalies which don’t typically impact the hiring decision (eg discrepancy in education dates which falls within the normal academic year) will be documented in the write up for the relevant screening component.
- Do not send client warning: where we think a discrepancy is worth noting but unlikely to impact the hiring decision (eg unconfirmed employment covered by education/ other employment) we’ll flag it on the screening wheel and note it in the executive summary, as well as documenting it in the write up for the relevant screening component.
- Minor discrepancy: if we think the discrepancy, although minor, may be of potential relevance to the hiring decision, we’ll make it visible in the ‘minor discrepancies’ section of the client portal and flag it on your daily coffee report; we’ll also document it in the write up for the relevant screening component, flag it on the screening wheel and note it in the executive summary.
- Red discrepancy: red discrepancies (eg discrepancy in education award) are considered likely to impact your hiring decision, so we’ll make sure they get your urgent attention and sign off. As well as all the usual flags and alerts, we’ll email the HR contact responsible for the screening and raise a discrepancy to you via our portal ticketing system. We’ll also raise all the usual flags and alerts – writing it up in the relevant screening component, flagging on the screening wheel and noting it in the executive summary.