Vero Hero


Issuing employment references

Refsure is a self-managed system which enables employers to outsource the process of responding to requests for references on current and former employees. It is designed to dramatically reduce the workload associated with issuing references, by storing reference data and making it accessible to verified users (requesters).

The benefits are:

  • Reduces the burden on your HR department
  • Information is validated as accurate and up to date
  • Format is fully customisable depending on reference type
  • Dedicated support is provided by our Refsure team

“The Refsure service has definitely helped to save us time when dealing with requests for references. We also like the fact that it is a flexible solution and allows us to continue to handle certain references ourselves. The staff at Vero have been keen to work with us in order to identify additional time saving opportunities.”

Human Resources River Island

Cost Effective

Automated outsourced referencing dramatically reduces your operational overheads. No data storage fees apply to the Refsure service and an administration charge is only applied when the data is accessed.

Automated and Fast

Reference requests are fulfilled quickly, efficiently and accurately and remain available to the Requester for 30 days, at no additional cost. Full management information and reporting is available directly from Refsure portal.


All Requesters are validated on registration and employee data is protected by the highest levels of security, including encryption at rest and during transit. Secure Employer-Requester messaging is supported via the portal.


Reference response templates can be customised to reflect the Employer’s brand and an optional ‘override’ function is available – this function enables employers to issue manual responses where required.

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