When screening a candidate, we’ll obtain written references from verified official sources, for instance, the candidate’s previous employer’s HR department. A large percentage of our staff speak one or more languages, so we’ll typically make these requests in local language, if appropriate, when contacting overseas organisations. And we’ll always take the time to talk the referee through the process to make sure they understand what we are asking for, why and on whose behalf. Once we get a response, we’ll make the written references available to you using our secure platform. The amount of information referees are able to disclose will depend on both company policy and local legislation but, at the very least, they’ll verify the candidate’s job title and dates of employment.
We’ll also compare the candidate’s screening questionnaire against the CV presented at the interview stage. By cross-referencing the candidate’s documents, we identify any anomalies or discrepancies between the information they presented at interview, versus the information they put down on the screening questionnaire.